Terwiah — Booking Terms
Terwiah is run by Levantea Ltd (company number 16703920), registered in England and Wales. “We” means Levantea Ltd, and “you” means the person booking.
1. Your booking
Each booking is for one seat at a shared table of up to 9 guests. You pay in full when you book, through our payment provider, Stripe. Your seat is confirmed once payment goes through, and we’ll email you the exact location and details within 24 hours.
2. If you cancel
If you cancel more than 48 hours before your booking, we’ll give you a full refund. If you cancel within 48 hours, or don’t come, we can’t give you a refund.
3. If we cancel
If we have to cancel, we’ll give you a full refund.
4. Allergies and dietary needs
Please tell us about any allergies or dietary needs when you book. Our kitchen handles nuts (including pistachio, walnut and almond), sesame, gluten, dairy and egg, and some items come from a local bakery. We’ll give you allergen information on request, but we can’t guarantee that any dish is free from traces. If you have a severe allergy, please contact us before booking.
5. Arrival
Please arrive at 9:30am. We start promptly, and Terwiah runs from 9:30 to 11:30am. Late arrivals join from whatever is being served.
6. Our home
Terwiah takes place in a private home, so please treat it as you would your own. No alcohol is served. Terwiah is for guests aged 18 and over.
7. Photos
We may take photos for our social media. Tell us if you’d rather not appear.
8. Our responsibility
Nothing in these terms limits our liability for death or personal injury caused by our negligence, or for anything else that can’t be limited by law.
Questions? Email hello@levantea.co.uk.